Why do I have to enter an Id number when I buy the ticket?

Your id number is required in case the bus driver or a bus inspector requires proof of your identity as the holder of the ticket. NOTE: The bus driver or bus inspector is entitled to deny you your right of travel if you can not provide Identification as specified on the ticket.

Why do I have to enter my E-mail Address?

In the event that a bus departure is cancelled, we need your e-mail address to be able to inform you about the cancellation and alternative travel options. Any concerns? Please read our Privacy policy.

Why do I have to print my ticket?

Currently, bus companies only accept printed tickets; you need to carry the ticket with you during the bus ride.

Why can I not buy a ticket for some routes?

Although we are constantly expanding our offer and improving the ease of usage for both travellers and bus companies, not all bus companies are currently interested in selling their tickets online.

Is it safe to buy a ticket on Reconbus.com?

Safety of the buying process is something we take very seriously; the merchants we work with for the processing of payments are experienced and known for their high security standards.

Can I re-book my ticket?

Yes you may rebook your ticket up to 24 hours before the departure time stated on your original ticket; to rebook your ticket please read our rebooking policy and Instructions here.

Can I cancel my bus ticket before travel?

Yes, you can cancel your ticket up to 48 hours before the departure time stated on the purchased ticket, for refund we charge a service fee of 20% (MAX. 100 Kn) per ticket.

Are there any online booking fees?

We charge a booking fee of min. 5 HRK or 5% per ticket.