FAQ
Your id number is required in case the bus driver or a bus inspector requires proof of your identity as the holder of the ticket. NOTE: The bus driver or bus inspector is entitled to deny you your right of travel if you can not provide Identification as specified on the ticket.
In the event that a bus departure is cancelled, we need your e-mail address to be able to inform you about the cancellation and alternative travel options. Any concerns? Please read our Privacy policy.
Currently, bus companies only accept printed tickets; you need to carry the ticket with you during the bus ride.
Although we are constantly expanding our offer and improving the ease of usage for both travellers and bus companies, not all bus companies are currently interested in selling their tickets online.
Safety of the buying process is something we take very seriously; the merchants we work with for the processing of payments are experienced and known for their high security standards.
Yes you may rebook your ticket up to 24 hours before the departure time stated on your original ticket; to rebook your ticket please read our rebooking policy and Instructions here.
Yes, you can cancel your ticket up to 48 hours before the departure time stated on the purchased ticket, for refund we charge a service fee of 20% (MAX. 100 Kn) per ticket.
We charge a booking fee of min. 5 HRK or 5% per ticket.
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